Your rental unit is pristine, the price is fair, and you offer the latest amenities. There’s only one problem: the neighbors. Potential tenants often consider the community’s general “feel” in addition to the rental unit’s specifications. A neighbor who throws disruptive parties, owns a ferocious dog, or neglects his lawn can drag down a whole neighborhood’s property values. So, how should you and your tenants deal with a problematic neighbor? Read on for some ideas to get you started.
Open communication is critical. In many cases, a troublesome neighbor may have good intentions and not even realize there’s an issue. He gets up before dawn every morning, so why would anyone be bothered if he starts his home improvement projects at 6:00 a.m.? Sometimes, a friendly, respectful conversation is all it takes to solve or at least improve the situation. Assuming a non-threatening approach can mitigate disputes and maintain a positive relationship.
Contact the landlord or HOA. If the troublesome neighbor is a tenant, try contacting the property owner. The landlord may have some authority to resolve the issue through their relationship or lease agreement. Or, if a homeowner’s association oversees the area, see if the neighbor’s behavior violates any HOA policies. If it does, the HOA can enforce the rule without further involvement from you or your tenant.
Research local ordinances. Along similar lines, some local ordinances cover situations like grass height, inoperable vehicles in a yard, outdoor storage, and noise limits. If your neighbor’s irritating actions violate a regional law, law enforcement may assess tickets or fines. You can report the issue yourself or give your tenants the necessary information to contact local authorities about the problem.
Focus on what you can control. Consider how to modify your property to minimize the impact of your neighbor’s bad behavior. If noise is the trouble, seal windows and doors well and research noise-reducing window treatments. If a neighbor’s cluttered or poorly maintained yard is an eyesore, consider a fence or landscaping change to obscure the unpleasant view. Get creative about improving your tenant’s experience, no matter what the neighbors do!
Whatever approach you take, remember that your tenant must live near this person every day. Keep your interactions calm and polite and approach the neighbor with a problem-solving attitude rather than accusations. After all, positive relationships with neighbors benefit your tenants and protect the value of your rental property.
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Rentals America provides full-service property management for residential rental properties. Our team is completely dedicated to property management, and we’re here to help landlords navigate the rental market.